Terms of Service

1. Scope

1.1 These Terms of Service apply to all contracts between Artur Renzenbrink UG (haftungsbeschränkt), Noerstrasse 1, 22605 Hamburg (hereinafter "Provider"), and clients for consulting services in the field of artificial intelligence, data analysis, and related services (hereinafter "Services").

1.2 Deviating, conflicting, or supplementary terms and conditions of the client shall only become part of the contract if the Provider expressly agrees to them in writing.

2. Services

2.1 The Provider offers the following services:

• Strategic consulting on AI implementation and deployment
• Analysis of existing processes and data
• Design and development of prototypes and AI solutions
• Development of research agents and knowledge management systems
• Training, workshops, and coaching

2.2 Unless expressly agreed otherwise in writing, the Provider does not guarantee any specific business outcome, but rather professional consulting services according to the current state of technology and science.

2.3 Scope of services, objectives, deliverables, project timeline, and compensation shall be defined in an individual proposal or Statement of Work (SOW).

3. Contract Formation

3.1 Offers from the Provider are non-binding unless expressly designated as binding.

3.2 The contract is concluded when the client accepts the Provider's offer in writing, by email, or by electronic signature.

4. Client Obligations

4.1 The client shall provide the Provider with all information, data, access, and contacts necessary for the provision of services in a timely and complete manner.

4.2 The client warrants that data and content provided by the client do not infringe third-party rights or applicable law.

4.3 If service delivery is delayed for reasons attributable to the client, agreed deadlines shall be extended accordingly. Additional expenses due to delays may be invoiced separately at the agreed or customary hourly rates.

5. Compensation and Payment Terms

5.1 Compensation is determined by the respective proposal or SOW. It may be agreed on an hourly, daily, or flat-rate basis, plus applicable VAT.

5.2 Unless otherwise agreed, invoices are due within 14 days of the invoice date without deduction.

5.3 In case of late payment, the Provider is entitled to charge default interest at the statutory rate and to suspend further services until outstanding claims are settled.

6. Use of AI Systems and Limitation of Liability for AI Outputs

6.1 The Provider may use AI models and third-party tools in the provision of services. The results of such systems are probabilistic and may contain errors, biases, or inaccuracies.

6.2 The Provider does not guarantee that the AI systems used will function error-free at all times or that specific predictions or results will occur.

6.3 The client is obligated to professionally review results and recommendations before use or implementation and to make decisions independently.

7. Liability

7.1 The Provider is fully liable for damages resulting from injury to life, body, or health, as well as for damages caused by intent or gross negligence.

7.2 In cases of slight negligence, the Provider is only liable for foreseeable, contract-typical damages and only in the event of a breach of material contractual obligations.

7.3 Liability for lost profits, unrealized savings, production losses, or indirect damages is excluded to the extent permitted by law.

7.4 Liability under mandatory statutory provisions, particularly product liability law, remains unaffected.

8. Intellectual Property and Usage Rights

8.1 Unless otherwise agreed in writing, all copyrights and other intellectual property rights in concepts, analyses, models, scripts, presentations, and other results created by the Provider remain with the Provider.

8.2 The client receives a simple, non-transferable right to use the work results internally for the purposes specified in the contract.

8.3 Transfer, sublicensing, or other use beyond the agreed purpose requires the prior written consent of the Provider.

9. Confidentiality

9.1 Both parties undertake to treat all confidential information of the other party obtained in the course of cooperation as strictly confidential and to use it exclusively for the performance of the contract.

9.2 The confidentiality obligation continues beyond the end of the contractual relationship.

10. Data Protection

10.1 The Provider processes personal data exclusively in accordance with applicable data protection regulations, in particular the GDPR, and in accordance with the privacy policy on the website.

10.2 If the Provider processes personal data on behalf of the client, the parties shall conclude a separate data processing agreement pursuant to Art. 28 GDPR.

11. Term and Termination

11.1 The term of the contract is determined by the respective proposal or SOW.

11.2 The right to extraordinary termination for good cause remains unaffected.

12. Final Provisions

12.1 German law applies, excluding the UN Convention on Contracts for the International Sale of Goods.

12.2 The place of jurisdiction for all disputes arising from or in connection with this contract is Hamburg, to the extent permitted by law.

12.3 Amendments and additions to this contract must be made in writing. This also applies to the waiver of this written form requirement.

12.4 Should individual provisions of these Terms be or become invalid, the validity of the remaining provisions shall remain unaffected.